Your device, handled properly with Assr Care
Every SKG device sold on the official Saudi store is backed by Assr Care, the authorised after-sales platform of Assr Al Jawal, SKG's official distributor in the Kingdom.
Three things, done quickly
Enter a serial number to see whether your device is still covered, and until when.
Check warranty ↗Follow your booking from drop-off to ready-for-collection, including the airway bill once it ships.
Repair status ↗Can't make it to a branch? Assr Care collects the device and returns it once the repair is done.
Request a pick-up ↗Authorised service for brands you trust
From smartphones to tablets and routers, Assr Care technicians are trained and authorised to service every brand below, with genuine parts and manufacturer-grade repairs.
From drop-off to collection
- Book it in
Visit any service centre or request a pick-up. The device is logged and you get a reference.
- Diagnose and repair
Technicians assess the fault and use genuine parts. You are told the cost before any paid work starts.
- Collect or receive
Pick the device up from the branch, or it ships back to you with tracking details shared.
Nine service centres across the Kingdom
Authorised service centres plus a multi-brand repair centre in Riyadh, with opening hours and directions for each.
Need a hand? They answer
The Assr Care support team can check a warranty, look up a booking, or point you to the nearest branch.